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A Resolution of the County of Allegheny, Commonwealth of Pennsylvania Urging the Expansion and Modernization of Allegheny Connect as a Unified Digital Gateway for County Government Services.
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WHEREAS, Allegheny County has demonstrated leadership in digital service delivery through the creation of Allegheny Connect, a centralized platform connecting residents with human services, housing resources, healthcare information, transportation assistance, and other essential programs; and
WHEREAS, residents frequently interact with multiple County departments and agencies for services relating to elections, property assessments, taxes, parks and recreation, permits, licenses, public records, workforce development, public health, and constituent services; and
WHEREAS, many County services remain distributed across multiple websites, platforms, departments, and administrative systems, creating barriers to access and making it difficult for residents to navigate government efficiently; and
WHEREAS, modern digital government practices emphasize centralized, user-friendly, secure, and accessible digital services that improve transparency, efficiency, public engagement, and resident satisfaction; and
WHEREAS, Allegheny County has the opportunity to build upon the success of Allegheny Connect and establish a long-term digital government modernization initiative unofficially designated as the "Allegheny One," initiative, guided by the principle of One Login, One Account, One County; and
WHEREAS, the Council of Allegheny County recognizes that residents should not need to understand the organizational structure of government in order to access public services;
The Council of the County of Allegheny hereby resolves as follows:
SECTION 1.
County Council hereby establishes the concept of the "Allegheny One Initiative," a long-term effort to modernize and integrate County digital services through the continued expansion of Allegheny Connect into a comprehensive coun...
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